Privacy Policy
Licensing Specialists is committed to protecting your privacy and handling personal information lawfully, transparently, and responsibly.
Last updated: 14 January 2026
This Privacy Policy explains how Licensing Specialists ("we", "our", "us") collects, uses, stores, and discloses personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy applies to personal information collected through our website and in the course of providing construction and trade licensing consultancy services across Australian states and territories.
Collection of Personal Information
Licensing Specialists collects personal information that is reasonably necessary for our business functions and activities. This may include your name, contact details, business details, and information relating to your work history, experience, and licensing requirements where provided for the purpose of assisting with construction and trade licence applications. We may also collect non-identifying technical information such as IP address, browser type, device information, and website usage data when you interact with our website.
Personal information is collected directly from you when you submit enquiries through our website, contact us by phone or email, engage our services, or provide documents or information relevant to a licence application. Information may also be collected automatically through cookies and analytics technologies used on our website.
Use of Personal Information
We use personal information to provide licensing consultancy and application support services, assess eligibility, prepare and manage licence applications, communicate with clients and prospective clients, manage internal business operations, and comply with legal and regulatory obligations. Personal information is not used for secondary purposes unrelated to these activities unless required or authorised by law or with your consent.
Disclosure of Personal Information
Personal information may be disclosed where reasonably necessary to contractors or service providers who assist with business operations, professional advisers such as accountants or legal advisers, and the relevant state or territory licensing authority where disclosure is required or authorised by law. Licensing Specialists does not sell, rent, or trade personal information. Reasonable steps are taken to ensure that any third party handling personal information complies with applicable privacy obligations.
Data Security and Retention
Personal information is stored securely using reasonable administrative, technical, and physical safeguards to protect against misuse, loss, unauthorised access, modification, or disclosure. Information is retained only for as long as it is required to provide services or to meet legal, regulatory, or record-keeping obligations.
Cookies and Tracking Technologies
Our website uses cookies, analytics, and advertising technologies provided by platforms such as Google and Meta to analyse website performance, improve functionality, and deliver relevant advertising. These services may collect information about your interaction with our website over time. You may control or disable cookies through your browser settings.
Access and Correction
You may request access to, or correction of, personal information held by Licensing Specialists by contacting admin@licensingspecialists.com.au. Requests will be handled within a reasonable timeframe in accordance with the Australian Privacy Principles. In some circumstances, access may be limited where permitted by law.
Overseas Disclosure
Licensing Specialists does not routinely disclose personal information to overseas recipients. If overseas disclosure becomes necessary, reasonable steps will be taken to ensure that the disclosure complies with the Privacy Act 1988 (Cth).
Changes to This Policy
This Privacy Policy may be amended from time to time. Any changes will be published on this page with the updated date. Continued use of our website or services following publication of changes constitutes acceptance of the revised policy.
Complaints
If you have questions, concerns, or complaints regarding the handling of personal information, you may contact us at admin@licensingspecialists.com.au. Complaints will be managed in accordance with applicable privacy legislation. If a complaint is not resolved to your satisfaction, you may contact the Office of the Australian Information Commissioner.
Acceptance
By using our website or engaging our services, you acknowledge that you have read and understood this Privacy Policy.