Responding to Information Requests

Structured, timely responses to requests for additional information from state or territory licensing authorities during application assessment.

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What This Service Covers

During assessment, the relevant licensing authority may issue a Request for Information (RFI) letter asking for additional documents, clarification or evidence. These requests have strict response deadlines.

We assist with:

  • Interpreting what the regulator is requesting
  • Compiling responsive documents
  • Drafting written responses
  • Meeting response deadlines
  • Requests for an extension of time (extra time to respond) where applicable

What We Need From You

  • Copy of the information request letter from the licensing authority
  • Your current application reference number
  • Documents you have already provided
  • Additional documents you may have available
  • Clarification on any points raised by the regulator

Time Sensitive

Information requests from licensing authorities typically have response deadlines of 14, 21 or 28 days depending on the jurisdiction. Contact us promptly after receiving a request letter to allow adequate time for document preparation.

What You Get

Analysis of the regulator's request
Response strategy and timeline
Document compilation for the response
Drafted response addressing each item
Lodgement of response to the relevant authority
Follow-up tracking

Typical Process

1

Request Analysis

We review the regulator's letter to identify exactly what information or documents are being requested.

2

Gap Assessment

We determine what additional evidence you have available and what may need to be obtained.

3

Response Preparation

We compile documents and draft a structured response addressing each item raised.

4

Lodgement

We submit the response within the timeframe specified by the licensing authority.

Common Issues We Prevent

Responding without addressing all items in the request
Providing documents that do not match what was asked
Missing the response deadline
Incomplete or vague responses that trigger further requests
Not understanding what the regulator is actually asking for

Received an Information Request?

Contact us promptly to discuss your response options and timeline.

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